Alan Herrity | November 10, 2025
Case Study - Head of Transformation
Role
Head of Transformation.
Client Industry
Payments.
The Challenge
A rapidly scaling payments organisation had previously attempted to establish a transformation office without success. Momentum Search & Selection was engaged to diagnose why earlier efforts had failed and to lead a retained search to identify the right leader to deliver sustainable change.
The client required a transformation executive capable of embedding structure and governance while thriving in an agile, entrepreneurial environment — balancing strategic vision with delivery discipline.
Our Solution
Momentum conducted a comprehensive targeted talent mapping exercise across the transformation leadership market. We identified executives with both enterprise-scale delivery experience and proven success in SME or start-up environments.
From this mapping, a Qualified, Interested, and Assessed (QIA) pipeline was developed — ensuring all candidates were leadership-ready, technically capable, and culturally aligned. Working in partnership with the client’s executive team, Momentum co-created a confidential shortlist of four outstanding candidates.
The appointed individual demonstrated exceptional transformation expertise, the agility to operate in a fast-growth environment, and the gravitas to influence at board level.
Securing Leadership to Sustain Organisational Transformation
The Result
The appointed Head of Transformation quickly delivered measurable organisational impact by:
- Establishing a portfolio management framework aligned to strategic priorities.
- Integrating an Agile Centre of Excellence with a traditional PMO.
- Revising the project investment governance framework, improving transparency and decision-making.
- Reducing staff attrition through enhanced leadership visibility and delivery confidence.
- Successfully leading
two major transformation programmes, central to the organisation’s growth trajectory.
Client Feedback
None applied for this case. The engagement highlights the critical importance of identifying candidates who have successfully operated within scale-up or start-up cultures — a key determinant of transformation success. Testimonial can be provided upon request.
