Alan Herrity | March 17, 2026
Case Study - Program Director – Core Banking & Operations

Role
Program Director – Core Banking & Operations
Client Industry
Banking.
The Challenge
Alongside supporting the client’s stalled core banking migration Program, Momentum Search & Selection was asked to assist with the appointment of a Program Director responsible for working with the Group Operations function.
The mandate required a senior leader capable of ensuring that the impacts of the core banking transformation were successfully embedded within operations, including:
- Changes to ways of working
- Process transformation
- Data management
- Customer experience outcomes
The role required a leader capable of bridging Technology Transformation and Operational delivery.
Our Solution
Momentum Search & Selection partnered with the General Manager of Strategic Enablement and key business stakeholders to deliver a targeted, insight-led Executive Search.
Our approach included:
- A comprehensive Melbourne market search targeting Program Directors with proven success in remediating stalled Programs.
- Identification of candidates with deep Program leadership experience within Banking and large-scale operations teams.
- Presentation of a fully assessed shortlist of high-quality candidates aligned to the functional and leadership requirements of the role.
Embedding Core Banking Transformation Across Group Operations

The Result
Despite a limited specialist talent pool, all three shortlisted candidates were interviewed.
The process resulted in the successful appointment of a Program Director, strengthening the leadership capability required to embed the Core Banking transformation within the Group Operations function.
Momentum Search & Selection has successfully supported this client across
multiple strategic leadership assignments, several of which have been conducted under confidential conditions, reinforcing confidence in the partnership and delivery outcomes.











