Case Study - Senior Program Director

Alan Herrity  | April 15, 2025

Case Study - Senior Program Director

Client Industry

Banking / Financial Services

The Challenge

Momentum Search and Selection was engaged by a leading bank to appoint a Senior Program Director for a high-impact transformation initiative.
The assignment was strictly confidential. Under NDA, we were tasked with identifying leadership capable of overseeing the creation of an entirely new business unit—an initiative set to impact thousands of employees. The talent pool was limited, and the client required deep sector-specific expertise, making this a strategically complex assignment.

Our Solution

Our approach was methodical:

  • Conducted a comprehensive talent map of the market.
  • Built a longlist who were qualified, interested, and assessed—not just available.
  • Delivered a 3-person shortlist, each benchmarked for strategic fit and leadership capability.
  • Each leader brought dual experience: leading complex program delivery and managing large-scale operations within banking.

The Result

The client made one strategic appointment, now driving a transformation program of significant scale across the business.

Strategic Hire. Enterprise-Wide Impact.
This wasn’t just a hire. It was a pivotal move for enterprise-wide change.

Stakeholder feedback has been consistently strong, with endorsement from Senior Management through to the CEO. Momentum Search and Selection continues to quietly outperform competitors with this client, thanks to our proven track record in delivering complex leadership assignments.

If you're navigating complex or confidential leadership hires, let’s talk. We help organisations appoint leaders who deliver real transformation.


Alan Herrity

Director, Momentum Search and Selection

0421 181 003

alan@momentumsearch.com.au

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Appointing Interim Program Leaders Early Shapes Better Outcomes Organisations rarely struggle to agree which programs matter. Where they often struggle is deciding when to bring a senior delivery leader into the conversation. Recently, an Executive asked me for advice on how to structure and resource a critical program of work. The organisation is still at an early stage. The business case was being drafted, funding discussions were ongoing, and there was understandable desire to ensure success. The question wasn’t about whether leadership was required. It was about timing. My view was clear: the right Program Director should be involved as early as possible to help you shape success. The risk of waiting too long In some programs, senior delivery leadership is introduced once funding has been approved and the initiative is formally underway. By that point, key decisions have already been made. Assumptions have already been made; Timelines, budgets, and benefits are often framed around optimism rather than delivery reality. When a Program Director joins at that stage, they inherit constraints rather than help shape success Their role becomes one of mitigation rather than design. This is rarely intentional. It’s usually driven by a desire to control cost or avoid “over-engineering” too early. But in practice, delaying leadership often creates the very inefficiencies organisations are trying to avoid. What early hiring enables Bringing an experienced Program Director in early changes the nature of the conversation. Instead of planning in isolation, organisations benefit from delivery-informed thinking at the point where it matters most. At an early stage, the right interim leader can help: Shape a credible business case grounded in what is realistically deliverable. Clarify the level of funding required and the benefits that can genuinely be achieved within that investment Define the team, skills, and capability required to deliver, rather than retrofitting roles later and potentially blowing out budgets which were incorrect in the first place. Identify the organisational change impact early and work with the change practitioner/team to ensure success. Why interim leadership is often the right choice For many organisations, this level of program leadership capability doesn’t exist in-house, particularly for niche initiatives. Even where strong leaders are available, they are often already committed to existing priorities. Interim Program Directors offer a practical alternative. They bring a wealth of expertise, sector-specific experience, and the ability to operate independently of internal politics. Importantly, they can focus on setting the program up for success without the land and expand model of the consultancy world. Used well, interim leadership at this stage is not an added cost. It is an investment in clarity, realism, and better decision-making. Shifting the mindset The organisations that consistently deliver complex programs well tend to share one characteristic. They involve delivery expertise early, before plans become fixed and difficult to challenge. They treat program leadership as a strategic design input, not just a delivery function. That shift in mindset often determines whether a program starts with momentum or spends its early phases recovering from avoidable missteps. A question worth considering If you’ve been involved in shaping or sponsoring major programs, you’ll likely have seen both approaches in action. When have you seen prompt hiring of an Interim Program Director materially improve the outcome of a program? And where has waiting too long made recovery harder than it needed to be? Those experiences are often where the most valuable lessons sit. Please contact Alan Herrity to explore this topic further.