Case Study - Multi-Hire Program Managers (x3)

Alan Herrity  | December 15, 2025

Case Study - Multi-Hire Program Managers (x3)

Role

Program Managers (x3) – multi-hire program.

Client Industry

Utilities.

The Challenge

  • The client was undertaking a confidential, enterprise-wide program of work as part of a significant operating model change, with material impact across the organisation.
  • Following the successful appointment of a Program Director, the priority shifted to accelerating delivery by building out the next layer of program leadership. The client required three high-calibre Program Managers with proven experience in large-scale transformation delivered at pace and with absolute discretion.

Our Solution

  • Conducted a comprehensive market search, identifying and qualifying senior program leaders with niche experience in comparable enterprise-scale transformation programs.
  • Delivered a six-person shortlist, precisely aligned to the brief and the Program Director’s delivery requirements.
  • Designed and orchestrated a tightly controlled interview process, balancing speed, clear communication, and strong candidate care, while maintaining confidentiality at every stage.

Securing Leadership for Enterprise-Wide Transformation

The Result

  • Three of the six shortlisted Program Managers were successfully appointed, enabling the client to rapidly mobilise and accelerate delivery of the program.
  • The client has expressed strong satisfaction with the calibre of the appointed Program Managers and the quality of their delivery, reinforcing confidence in the program’s execution and outcomes.
  • The engagement reinforced MSS’s reputation for delivering high-calibre program leadership into complex, confidential environments, with strong client confidence in both process and outcomes.

Client Feedback

  • Not published due to confidentiality.
    References available on request for comparable assignments.

Alan Herrity

Director, Momentum Search and Selection

0421 181 003

alan@momentumsearch.com.au


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Appointing Interim Program Leaders Early Shapes Better Outcomes Organisations rarely struggle to agree which programs matter. Where they often struggle is deciding when to bring a senior delivery leader into the conversation. Recently, an Executive asked me for advice on how to structure and resource a critical program of work. The organisation is still at an early stage. The business case was being drafted, funding discussions were ongoing, and there was understandable desire to ensure success. The question wasn’t about whether leadership was required. It was about timing. My view was clear: the right Program Director should be involved as early as possible to help you shape success. The risk of waiting too long In some programs, senior delivery leadership is introduced once funding has been approved and the initiative is formally underway. By that point, key decisions have already been made. Assumptions have already been made; Timelines, budgets, and benefits are often framed around optimism rather than delivery reality. When a Program Director joins at that stage, they inherit constraints rather than help shape success Their role becomes one of mitigation rather than design. This is rarely intentional. It’s usually driven by a desire to control cost or avoid “over-engineering” too early. But in practice, delaying leadership often creates the very inefficiencies organisations are trying to avoid. What early hiring enables Bringing an experienced Program Director in early changes the nature of the conversation. Instead of planning in isolation, organisations benefit from delivery-informed thinking at the point where it matters most. At an early stage, the right interim leader can help: Shape a credible business case grounded in what is realistically deliverable. Clarify the level of funding required and the benefits that can genuinely be achieved within that investment Define the team, skills, and capability required to deliver, rather than retrofitting roles later and potentially blowing out budgets which were incorrect in the first place. Identify the organisational change impact early and work with the change practitioner/team to ensure success. Why interim leadership is often the right choice For many organisations, this level of program leadership capability doesn’t exist in-house, particularly for niche initiatives. Even where strong leaders are available, they are often already committed to existing priorities. Interim Program Directors offer a practical alternative. They bring a wealth of expertise, sector-specific experience, and the ability to operate independently of internal politics. Importantly, they can focus on setting the program up for success without the land and expand model of the consultancy world. Used well, interim leadership at this stage is not an added cost. It is an investment in clarity, realism, and better decision-making. Shifting the mindset The organisations that consistently deliver complex programs well tend to share one characteristic. They involve delivery expertise early, before plans become fixed and difficult to challenge. They treat program leadership as a strategic design input, not just a delivery function. That shift in mindset often determines whether a program starts with momentum or spends its early phases recovering from avoidable missteps. A question worth considering If you’ve been involved in shaping or sponsoring major programs, you’ll likely have seen both approaches in action. When have you seen prompt hiring of an Interim Program Director materially improve the outcome of a program? And where has waiting too long made recovery harder than it needed to be? Those experiences are often where the most valuable lessons sit. Please contact Alan Herrity to explore this topic further.