Case Study - Interim Head of Technology

Alan Herrity  | May 27, 2025

Case Study - Interim Head of Technology

Client Industry

Industrial Sector

The Challenge

Momentum Search and Selection was introduced to the CEO of a Melbourne-headquartered organisation facing an urgent leadership challenge. The Head of Technology was exiting, and the organisation needed a stabilising presence discreetly and urgently.

Key Complexities Include

  • The organisation had reached a critical juncture: replacing the incumbent was essential, but doing so without destabilising operations required swift, discreet action.
  • There were risks to project delivery, critical system stability, and the potential for a period of instability within the team.
  • A previous recruitment agency had been discreetly supporting the client but was unable to identify and appoint a suitable leader within the required timeframe.
  • The client needed a combination of strategic skills and the ability to be hands-on and drive delivery. The candidates who had been previously presented were either too strategic or lacking in the depth required to perform this role.

Momentum Search and Selection was asked to rapidly assess the situation and advise on a solution. Our differentiation is defined by our ability to combine our extensive executive search experience with agile interim delivery.

Our Solution

We conducted a situation diagnostic and agreed with the client that the most effective course of action was to appoint an Interim Head of Technology to ensure continuity and operational stability.

  • We used our trusted network and discreetly identified and secured an interim technology leader who could inherit a challenged function and deliver immediate impact. Our candidates are known and trusted experts.
  • The interim executive was onboarded smoothly, quickly integrating with senior stakeholders and ensuring business-as-usual performance during a period of transition.
  • We proposed an Interim Solution for the short-term and urgent requirement. We also agreed to run a comprehensive retained search for the long-term employee solution.

The Result

  • Appointment completed within a few weeks of initial engagement.
  • The interim executive provided immediate stability and leadership.
  • The Interim Head of Technology swiftly stabilised the team, managed project delivery risks, and mitigated key systems risks alongside addressing additional technology priorities.
  • The client’s CEO, CFO and senior leadership team expressed high satisfaction with the pace, rigorous process, and quality of delivery.
  • Our successful interim management outcome enabled the organisation to pause and plan a robust retained search for a permanent successor. This search was also carried out by Momentum Search and Selection.

Interim Leadership. Immediate Impact.

Alan Herrity

Director, Momentum Search and Selection

0421 181 003

alan@momentumsearch.com.au

By Alan Herrity March 17, 2026
Case Study - Test Director - Core Banking Migration
By Alan Herrity March 17, 2026
Case Study - Process Architecture & Governance Leader
By Alan Herrity March 17, 2026
Case Study - PMO Director – Confidential Initiative
By Alan Herrity March 17, 2026
Case Study - Program Director – Core Banking & Operations
By Alan Herrity February 4, 2026
Case Study - Innovation and Accelerated Delivery Director
By Alan Herrity February 4, 2026
Case Study - Director - Enterprise Testing
By Alan Herrity February 4, 2026
Case Study - IT Director – Application and Technical Services
By Alan Herrity January 16, 2026
Case Study - Program Manager, Data Centre Exit Program
By Alan Herrity January 16, 2026
Case Study - Senior Manager, Enterprise Data
By Alan Herrity January 13, 2026
Appointing Interim Program Leaders Early Shapes Better Outcomes Organisations rarely struggle to agree which programs matter. Where they often struggle is deciding when to bring a senior delivery leader into the conversation. Recently, an Executive asked me for advice on how to structure and resource a critical program of work. The organisation is still at an early stage. The business case was being drafted, funding discussions were ongoing, and there was understandable desire to ensure success. The question wasn’t about whether leadership was required. It was about timing. My view was clear: the right Program Director should be involved as early as possible to help you shape success. The risk of waiting too long In some programs, senior delivery leadership is introduced once funding has been approved and the initiative is formally underway. By that point, key decisions have already been made. Assumptions have already been made; Timelines, budgets, and benefits are often framed around optimism rather than delivery reality. When a Program Director joins at that stage, they inherit constraints rather than help shape success Their role becomes one of mitigation rather than design. This is rarely intentional. It’s usually driven by a desire to control cost or avoid “over-engineering” too early. But in practice, delaying leadership often creates the very inefficiencies organisations are trying to avoid. What early hiring enables Bringing an experienced Program Director in early changes the nature of the conversation. Instead of planning in isolation, organisations benefit from delivery-informed thinking at the point where it matters most. At an early stage, the right interim leader can help: Shape a credible business case grounded in what is realistically deliverable. Clarify the level of funding required and the benefits that can genuinely be achieved within that investment Define the team, skills, and capability required to deliver, rather than retrofitting roles later and potentially blowing out budgets which were incorrect in the first place. Identify the organisational change impact early and work with the change practitioner/team to ensure success. Why interim leadership is often the right choice For many organisations, this level of program leadership capability doesn’t exist in-house, particularly for niche initiatives. Even where strong leaders are available, they are often already committed to existing priorities. Interim Program Directors offer a practical alternative. They bring a wealth of expertise, sector-specific experience, and the ability to operate independently of internal politics. Importantly, they can focus on setting the program up for success without the land and expand model of the consultancy world. Used well, interim leadership at this stage is not an added cost. It is an investment in clarity, realism, and better decision-making. Shifting the mindset The organisations that consistently deliver complex programs well tend to share one characteristic. They involve delivery expertise early, before plans become fixed and difficult to challenge. They treat program leadership as a strategic design input, not just a delivery function. That shift in mindset often determines whether a program starts with momentum or spends its early phases recovering from avoidable missteps. A question worth considering If you’ve been involved in shaping or sponsoring major programs, you’ll likely have seen both approaches in action. When have you seen prompt hiring of an Interim Program Director materially improve the outcome of a program? And where has waiting too long made recovery harder than it needed to be? Those experiences are often where the most valuable lessons sit. Please contact Alan Herrity to explore this topic further.